Refund Policy
At NextGenWeb LLC, we strive to provide high-quality website development services and ensure customer satisfaction. However, we understand that there may be circumstances where a refund is necessary. This refund policy outlines the conditions under which refunds will be issued:
1. Eligibility for Refunds Refunds will only be considered if requested within 3 days of the initial payment, provided that the project has not yet been initiated. Once the project work has begun, refunds will not be available except in cases where [Company Name] is unable to deliver the services as agreed.
2. Partial Refunds If a project is canceled after it has been initiated but before completion, a partial refund may be considered based on the work completed up to the date of cancellation. The amount of the refund will be determined by [Company Name] at its discretion.
3. Non-Refundable Situations Refunds will not be issued for the following: – Change of mind after work has commenced. – Delays caused by the client’s failure to provide necessary information or materials on time. – Services delivered as per the agreed-upon terms and conditions. – Third-party services or products purchased on behalf of the client (e.g., hosting, domain registration, plugins).
4. Refund Process To request a refund, please contact our customer service team at [Contact Information] with your order details and the reason for the refund request. We will review your request and respond within 7 business days. Approved refunds will be processed through the original payment method.
5. Changes to Refund Policy [Company Name] reserves the right to modify this refund policy at any time. Any changes will be communicated on our website, and continued use of our services will signify acceptance of the updated policy.
6. Contact Us For any questions or concerns regarding our refund policy, please contact us at [contact@nextgenweb.llc].